Last Updated: July 11, 2025

At Learning Con Latinas, operated by Paula and Fabiana, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services, including our website, one-on-one Spanish classes, and advertising on platforms like Facebook. Our email for inquiries is info@learningconlatinas.com. This policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union.

1. Information We Collect

We collect information to provide and improve our Spanish language teaching services. The types of information we may collect include:

• Personal Information: When you sign up for our free 20-minute trial lesson, schedule classes, or contact us, we may collect your name, email address, phone number (if provided), and country of residence.

• Payment Information: If you enroll in paid one-on-one classes, we collect payment details (e.g., credit card or other payment method information) through secure third-party payment processors. We do not store payment details directly.

• Usage Data: We collect information about how you interact with our website and advertisements, such as IP address, browser type, device information, pages visited, and time spent on our site.

• Marketing Data: When you engage with our Facebook ads, we may collect data such as your Facebook user ID, ad interactions (e.g., clicks or views), and preferences to tailor our advertising.

• Communication Data: Information you provide when contacting us via email (info@learningconlatinas.com) or through forms, such as inquiries or feedback.

• Cookies and Tracking Technologies: Our website and Facebook ads use cookies and similar technologies to track user behavior, improve user experience, and deliver personalized ads. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to provide, improve, and personalize our services, including:

• Service Delivery: To schedule and conduct your free trial lesson and subsequent one-on-one classes, communicate with you, and tailor lessons to your needs.

• Payment Processing: To process payments for paid classes securely through third-party providers.

• Marketing and Advertising: To deliver targeted ads on Facebook and other platforms, analyze ad performance, and send promotional emails about our services (you can opt out at any time).

• Website Improvement: To analyze usage data and enhance our website’s functionality and user experience.

• Customer Support: To respond to your inquiries, feedback, or issues via email or other channels.

• Legal Compliance: To comply with applicable laws, regulations, or legal requests.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data in the following cases:

• Service Providers: With trusted third parties who assist us in delivering services, such as payment processors (e.g., Stripe or PayPal), video conferencing platforms (e.g., Zoom for classes), or analytics providers (e.g., Google Analytics, Facebook Pixel). These providers are contractually obligated to protect your data.

• Legal Obligations: If required by law, such as to comply with a court order, subpoena, or regulatory requirement.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, with continued protection under this policy.

4. Facebook Advertising

We advertise on Facebook to promote our Spanish classes. When you interact with our ads:

• Facebook Pixel and Cookies: We use the Facebook Pixel to track ad performance and user interactions (e.g., clicks, sign-ups). This helps us deliver relevant ads based on your interests.

• Custom Audiences: We may use your email address (hashed for security) to create custom audiences on Facebook for targeted advertising. You can opt out of targeted ads via Facebook’s ad settings.

• Data Sharing with Facebook: Facebook may collect data about your ad interactions, which is governed by Facebook’s Data Policy. We ensure our use of Facebook’s tools complies with GDPR and other applicable laws.

5. Legal Basis for Processing (GDPR)

For users in the European Union, we process your personal data based on the following legal grounds:

• Consent: For marketing emails, targeted ads, and non-essential cookies, we rely on your explicit consent, which you can withdraw at any time.

• Contract: To provide our services, such as scheduling and delivering classes, we process data necessary to fulfill our agreement with you.

• Legitimate Interests: For improving our website, analyzing usage, or preventing fraud, we process data based on our legitimate business interests, ensuring your rights are not overridden.

• Legal Obligation: To comply with applicable laws or regulations.

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Personal and Communication Data: Kept for the duration of your engagement with our services (e.g., while you take classes) and up to 3 years after your last interaction, unless required longer for legal purposes.

• Payment Data: Processed securely by third-party providers and not stored by us beyond the transaction.

• Usage and Marketing Data: Retained for up to 2 years to analyze trends and improve services, unless you opt out earlier.

7. Your Data Protection Rights

Depending on your location (e.g., under GDPR for EU residents), you have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.

• Rectification: Correct inaccurate or incomplete data.

• Erasure: Request deletion of your data, subject to legal obligations.

• Restriction: Limit how we process your data in certain cases.

• Portability: Receive your data in a structured, machine-readable format.

• Objection: Object to processing for marketing or legitimate interest purposes.

• Withdraw Consent: Opt out of marketing communications or cookies at any time.

To exercise these rights, contact us at info@learningconlatinas.com. We will respond within 30 days (or as required by law). You may also lodge a complaint with your local data protection authority (e.g., the Croatian Personal Data Protection Agency for EU residents).

8. Data Security

We implement industry-standard measures to protect your data, including:

• Encryption of sensitive data (e.g., payment information) during transmission.

• Secure storage of personal information with access restricted to authorized personnel.

• Regular reviews of our third-party service providers to ensure compliance with data protection standards.

However, no online system is 100% secure. If we detect a data breach, we will notify affected users and authorities as required by law (e.g., within 72 hours under GDPR).

9. International Data Transfers

As we operate from Croatia and serve students worldwide, your data may be transferred to countries outside the European Economic Area (EEA). We ensure such transfers comply with GDPR by:

• Using service providers with GDPR-compliant safeguards (e.g., Standard Contractual Clauses).

• Obtaining your consent for transfers where applicable.

10. Cookies and Tracking

Our website and Facebook ads use cookies to enhance user experience and deliver targeted advertising. Types of cookies include:

• Essential Cookies: Necessary for website functionality (e.g., session management).

• Analytics Cookies: Track usage to improve our services (e.g., Google Analytics).

• Advertising Cookies: Enable personalized ads on Facebook and other platforms.

You can manage or disable cookies through your browser settings or opt out of targeted ads via Facebook’s Ad Preferences. Note that disabling cookies may affect website functionality.

11. Third-Party Links

Our website or emails may contain links to third-party sites (e.g., Zoom, payment processors). We are not responsible for their privacy practices. Please review their policies before providing personal information.

12. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from children. If we learn that a child’s data has been collected, we will delete it promptly. Contact us at info@learningconlatinas.com if you believe this has occurred.

13. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a notice on our website. Please review this policy periodically.

14. Contact Us

For questions, concerns, or to exercise your data protection rights, contact us at:
Email: info@learningconlatinas.com
Address: Learning Con Latinas, Croatia (specific address available upon request)

We’re here to help you understand how your data is handled and ensure your privacy is protected while you learn Spanish with us!